Privacy policy

Altura Naturals values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website [www.alturanaturals.com], use our services, or make a purchase.

Information we collect

• Personal Information: Name, email address, phone number, shipping/billing address, payment details.
• Device Information: IP address, browser type, operating system, and referring website URLs.
• Usage Data: Pages visited, time spent, links clicked, and browsing behavior via cookies and analytics tools.

How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support and respond to inquiries
• Improve our website experience and product offerings
• Send promotional emails (with your consent)
• Ensure website security and prevent fraud.

Sharing Your Information

• Trusted third-party service providers (e.g., payment processors, shipping partners)
• Analytics providers like Google Analytics for website optimization
• Law enforcement or regulatory bodies, if required by law.

4. Cookies & Tracking Technologies

• Remember user preferences
• Analyze traffic and user behavior
• Serve targeted ads via platforms like Google and Meta

5. Email Marketing & Communication

• Special offers
• Product updates
• Wellness tips related to Shilajit and natural health

6. Data Security

• We use industry-standard encryption (SSL) and secure servers to protect your data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

• Access the personal information we hold about you
• Correct or delete your information
• Opt out of marketing communications
• Request data portability
• To make a request, email us at [email protected]

8. Third-Party Links

• Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external websites.

9. Children’s Privacy

• Our products and services are not intended for individuals under 18. We do not knowingly collect data from children.

10. Changes to This Policy

• We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. Updates will be posted here with a new “Effective Date.

11. Contact Us

• Altura Naturals
• Email: [email protected]
• Website: www.alturanaturals.com
• Whatsapp: +17634645463